1. Agreement to Terms
By accessing or using https://airdartexpress.com/ (“Website”), you agree to be bound by these Terms & Conditions. If you disagree, please do not use this Website.
2. Services
We provide international courier, parcel delivery, ecommerce shipping services, and related goods/services as described on the Website.
3. Orders & Payments
• When you place an order, you agree to pay the listed fees and any applicable taxes.
• Payment methods may include credit/debit cards, net banking, UPI, or other methods accepted by us.
4. Shipment & Delivery
• Shipment delivery timelines are estimates and not guaranteed.
• Delivery services depend on partner carriers and customs regulations.
5. User Obligations
You agree to provide accurate contact and shipment details. You are responsible for compliance with local customs and import/export requirements.
6. Refund & Return Policy
Refund Eligibility:
• Refunds are considered if a service was not delivered as promised, or goods are lost/damaged in transit.
• To request a refund, you must contact us within 7–14 days of the delivery date with proof of purchase and details of the issue.
• Refunds may be issued to the original payment method or as company credit at our discretion.
• Shipping charges, customs fees, and other third-party charges are generally non-refundable unless otherwise required by applicable law.
Process:
• Submit a refund request to sales@airdartexpress.com with order/waybill number.
• Our team will investigate and respond within 7 business days.
• Approved refunds may take 5–10 business days to process, depending on the payment provider.
7. Intellectual Property
All content on the Website, including logos, text, and design, is the property of Airdart Express Pvt. Ltd. and protected by law.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Website or services.
9. Changes to Terms
We may update these Terms from time to time. Updated versions will be posted on the Website with a revised date.
10. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana, India.
11. Contact Information
📧 sales@airdartexpress.com
📞 +91 99590 56406